1 |  | Negotiating success: tips and tools for building rapport and dissolving conflict while still getting what you want / Jim Hornickel . - New Jersey : John Wiley & Sons, 2014. - 258 p. ; 24 cm Thông tin xếp giá: : L192QCA001126 |
2 |  | Dealing with difficul people . - Boston : Harvard Business Review Press, 2018. - 141 p. ; 16 cm Thông tin xếp giá: : R192QCA001184 : R19QCA001910 |
3 |  | From reaction to conflict prevention: opportunities for the UN suytem / edited by Fen Osler Hampson and David M. Malone . - New York : Rienner, 2002. - 431 p. ; 24 cm Thông tin xếp giá: : L16QCA001816 |