| 1 |  | Join the conversation: how to engage marketing- weary consumers with the power of community, dialogue and partnership / Joseph Jaffe . - New York : McGraw-Hill, 2007. - 300 p. ; 26 cm
Thông tin xếp giá: : L15QCA001050 |
| 2 | | Anticipate: knowing what customers need before they do / Jeff Tobe, Bill Thomas . - Canada : Wiley, 2013. - 218 p. ; 24 cm
Thông tin xếp giá: : L162QCA000077 |
| 3 | | Let's close a deal : turn contacts into paying customers for your company, product, service or cause / Christine Clifford . - Canada : Wiley, 2013. - 189 p. ; 24 cm
Thông tin xếp giá: : L162QCA000080 |
| 4 | | The book of business awesome: how engaging your customers and employees can make your business thrive / Scott Stratten . - Canada : Wiley, 2012. - 252 p. ; 24 cm
Thông tin xếp giá: : L162QCA000085 |
| 5 | | Leading the Starbucks way: 5 principles for connecting with your customers, your products, and your people / Joseph A. Michelli . - New York : McGraw-Hill, 2014. - 286 : illustrations ; 24 cm
Thông tin xếp giá: : L172QCA000898-L172QCA000899 |
| 6 | | Sense and respond: how successful organizations listen to customers and create new products continuously / Jeff Gothelf, Josh Seiden . - Boston : Harvard Business Review Press, 2017. - 253 p. ; 24 cm
Thông tin xếp giá: : L192QCA001070 |
| 7 | | Uncommon service : how to win by putting customers at the core of your business / Frances Frei, Anne Morriss . - Boston : Harvard business review press, 2012. - 247 p. ; 25 cm
Thông tin xếp giá: : L192QCA001085-L192QCA001086 |
| 8 | | Quản lý quan hệ khách hàng tại Công ty cổ phần Phát hành sách Thành phố Hồ Chí Minh: Khóa luận tốt nghiệp đại học, ngành Phát hành xuất bản phẩm / Đỗ Thị Mạnh Trinh . - TP. Hồ Chí Minh : Đại học Văn hóa TP. Hồ Chí Minh, 2010. - 85 tr. ; 27 cm
Thông tin xếp giá: : L172KL000073
: R172KL000039 |