1 | | The book of business awesome: how engaging your customers and employees can make your business thrive / Scott Stratten . - Canada : Wiley, 2012. - 252 p. ; 24 cmThông tin xếp giá: : L162QCA000085 |
2 | | Unselling / Scott Stratten, Alison Kramer . - New Jersey : John Wiley & Sons, 2014. - 234 p. : illustrations ; 24,5 cmThông tin xếp giá: : L192QCA001102-3 |